This document explains what data we collect on manocarplay.lt and how we use it, as well as our delivery, returns and warranty terms.

Last updated: 1 January 2026

1. Who processes your data

The data controller is ManoCarPlay.lt, Lazdynėlių g. 4, Vilnius, Lithuania, email info@manocarplay.lt, tel. +370 643 26163.

We process data in accordance with the General Data Protection Regulation (GDPR) and applicable national data protection law.

2. What data we collect

Data	What we use it for	Legal basis
Name, phone, email	Contacting you about an enquiry or order	Performance of a contract
Car make, model, year, system	Checking module compatibility	Performance of a contract
Delivery address or parcel locker	Delivering the goods	Performance of a contract
Order and payment records	Accounting and warranty	Legal obligation
Cookie data	Site functionality, statistics, marketing	Consent (except essential cookies)

We do not see or store your card details — payments are handled by Stripe.

3. How long we keep it

• Enquiries without an order — 12 months
• Order and accounting records — 10 years (legal obligation)
• Warranty records — for the warranty period and two years afterwards
• Newsletter subscription — until you unsubscribe

4. Who we share it with

We share data only as far as necessary to provide the service: with carriers (Omniva, LP Express) for delivery, with the payment provider (Stripe Payments Europe, Ltd., Ireland) for payments, and with our accountants for bookkeeping. We do not sell data or share it with third parties for marketing.

5. Your rights

You have the right to access your data, correct it, erase it, restrict processing, object to processing and port your data. To exercise these rights, write to info@manocarplay.lt. We respond within 30 calendar days. If you are not satisfied with the answer, you may lodge a complaint with the data protection authority in your country.

6. Delivery

• Dispatch time: 4–15 working days from order confirmation.
• Carriers: Omniva parcel lockers, LP Express courier.
• Pickup: In Vilnius, Lazdynėlių g. 4, by prior arrangement.
• Cost: free worldwide shipping.
• Tracking: we email the tracking number — you can follow the parcel on the carrier's website.

Before shipping we test every module and assemble the wiring for your specific car — which is why the lead time is longer than in an ordinary electronics shop.

7. Returns

The buyer may withdraw from the distance contract within 14 calendar days, without giving a reason. The period is counted from the day the buyer, or a person they name, physically receives the goods, not from the day the order was placed.

• The item must be undamaged, complete and in its original packaging.
• Connecting and testing the product is not considered use — you may try the module in your car.
• Tell us about the return by email or phone and we will send return instructions.
• We refund within 24 hours of receiving the goods, to the same account the payment came from.

8. Warranty

• A 6-month warranty on all modules and displays, with no extra conditions. Your statutory rights under EU consumer law are not affected.
• If you wish, the warranty can be extended to 12 months.
• If a module fails during the warranty period we replace it or refund you.
• The warranty is administered by a company registered in the EU — nothing has to be shipped to a third country.
• The warranty does not cover mechanical damage, moisture damage or dismantling the product yourself.

If something goes wrong, call us first — the problem is often solved on the phone in minutes, with nothing to ship.

9. Contact

Questions about this policy: info@manocarplay.lt, +370 643 26163, Mon–Sun 08:00–21:00.